Remote Customer service Jobs • Communication Skills

We are looking for goal-oriented individuals with leadership potential to join our rapidly growing company. Must have excellent communication skills, leadership capabilities and positive attitude.

As a Customer Success Manager, you will help customers achieve the full value of Canvs by establishing a deep understanding of their business and technical needs. Your primary goal is to ensure customers extract maximum value from the platform, achieve desired outcomes, and resolve any blockers to success. You will drive product adoption, manage expansion and renewals, and champion customer ROI.

You’ll work as part of our growing, fully-remote, and friendly team on the success of Camo, their app that helps people get incredible results with video. As a Customer Success Specialist, you’ll be the frontline champion for users—resolving issues, celebrating wins, and guiding them to success within their app. More than just solving problems, you’ll play a key role in amplifying the voice of users , ensuring their feedback shapes the future of their product.

As a Worker Operations Team Lead your primary role is to be an exceptional coach for your team. You provide agents with constructive feedback, identify the root causes of performance issues, and train them to address and correct those problems. You maintain high standards for your team and aren’t afraid to say, “This needs improvement, and here’s why.” You ensure that the customer experience remains the focal point of every discussion.